AMC Contract

Please let me explain to you why a working relationship with our institution on a basis of an Annual Maintenance Contract is not just another service contract. When we make a contract of that type we create a trust based upon mutual dedication towards the sustainability and the functionality of your water systems.

Transparency and Licity
One, then, the basis of our organization is explicit transparency. No mysterious provisions will ever be found; each of the contracts is carefully drawn, and scope, rate, and responsibilities are clearly defined with academic accuracy. At the end of each service episode, you will be availed with a comprehensive report giving details of findings, remedial actions executed and any recommendation we may consider prudent.

Quality and Dependability
Second, we act in such a way that can be characterized as professional and reliable within the university environment. Timeliness is a must: organized visits could not be postponed even by a couple of minutes, but in case of any emergency, we would act immediately and without hesitations. The original equipment specifications or equivalent are used in the provision of all parts supplied making repairs last longer as opposed to only patching an issue.

Experienced Team
Third, our technicians are very skilled, and they are well trained. Holding numerous awards and certifications and being up-to-date with new water-treatment technologies, they use the skills to all the performed services. We have over ten years of experience among our staff, both in residential, commercial and industrial installations.

Customer-Centric Focus
Fourth, we have a customer-centric orientation. The AMC plans can be tailored to your consumption habit and financial limit, and only one contact person is in charge of the coordination so that your interactions are never tied up with bureaucratic red tapes.

Determination to be the Best
Lastly, we adopt the culture of continuous improvement. Our proactive maintenance concept is aimed at eliminating the possibility of a hitch before it can occur whereas reviews by our clients help us to improve our service procedures as we go along.

Finally, a vote to make us one of your maintenance partners offers the benefits of a team of people with the view that it is not only the provider of the service but also the partner in the process with the overriding goal of the long-term health and efficiencies of your water systems.